Zeal is addressing the critical challenge of untapped transactional data. At the moment, whenever a transaction is processed on a POS terminal (payment card machine), physical retailers have no idea who the paying customer is, unless they use a loyalty program. Think of when you go to a supermarket and you pay by card , unless you go to a supermarket that has a loyalty program and you get your loyalty card out, the POS terminal doesn't tell the retailer if you're a new or returning customer, demographics, gender, etc. Unlike e-ecommerce, in physical retail customer identification always had to be a separate step because the payment terminal is not built to self-identify the paying customer. Hence, a plethora of valuable data is lost or underutilized. With Zeal’s advanced Smart POS plugin, the company integrates with POS terminals globally to provide payment acquirers and ISVs with a unique differentiator for their POS terminals. The merchants of our partners benefit from world-class data, analytics & tools to predict consumer behavior using Artificial Intelligence, enabling merchants to unlock the full potential of transactional data.
About The Role:
As the Senior HR Business Partner (HRBP) at Zeal, you will play a strategic leadership role in driving the growth and success of our organization. You will be responsible for overseeing all aspects related to human resources, with a particular focus on aligning HR strategies with the business objectives. Your efforts will be instrumental in building a motivated, skilled, and engaged workforce that aligns with the company's objectives and values.
You'll be Responsible for:
- Managing the end-to-end recruitment process, including sourcing, screening, and selecting top-tier candidates that align with the organization's values and goals.
- Developing and implementing talent management strategies to attract, retain, and nurture high-potential employees
- Assessing training needs across the organization and designing tailored training programs to enhance employee skills and competencies.
- Spearheading learning and development initiatives to ensure continuous growth and knowledge advancement within the workforce
- Conducting quarterly performance reviews to provide constructive feedback, set performance goals, and foster professional development.
- Collaborating with department heads to establish key performance indicators (KPIs) and ensure alignment with organizational objectives.
- Overseeing seamless onboarding processes to integrate new hires into the company culture and ensure a positive initial experience.
- Managing the offboarding process with empathy, conducting exit interviews, and utilizing feedback for continuous improvement.
- Developing and implementing initiatives to enhance employee engagement, including recognition programs, team-building activities, and wellness initiatives.
- Analyzing employee feedback and implementing strategies to improve overall job satisfaction and morale
- Cultivating and promoting the organization's employer brand to attract top talent in the industry.
- Collaborating with marketing and communication teams to highlight the company's unique culture and values.
- Handling investigations, disputes, and grievance management with a fair and objective approach.
- Providing guidance to employees and managers on conflict resolution and fostering a positive and inclusive work environment.
The Ideal Candidate Should Have:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 5+ years of experience as an HR Business Partner or in a similar HR role.
- In-depth knowledge of HR functions, including talent development, talent management, and performance management.
- Experience with performance management processes and techniques.
- Strong understanding of recruitment and sourcing strategies.
- Excellent interpersonal and communication skills.
- Ability to navigate complex employee relations issues with tact and discretion.
- Familiarity with employer branding strategies.
- Knowledge of current trends and best practices in HR and talent management.
- Ability to stay current and updated on recent labor laws and regulations in Egypt.
- Proficiency in both spoken and written English is a must.
- Certification in Human Resources (e.g., SHRM-CP, HRCI) is a plus.
What You’ll Love About Us:
- Our culture is casual, fun and social
- Work that stays at work: genuine work/life balance served here!
- Health Benefits: Medical and Life insurance
- Flexible Work Setup
- You will have the freedom to try new ideas & experiment