Zeal is addressing the critical challenge of untapped transactional data. At the moment, whenever a transaction is processed on a POS terminal (payment card machine), physical retailers have no idea who the paying customer is, unless they use a loyalty program. Think of when you go to a supermarket and you pay by card , unless you go to a supermarket that has a loyalty program and you get your loyalty card out, the POS terminal doesn't tell the retailer if you're a new or returning customer, demographics, gender, etc. Unlike e-ecommerce, in physical retail customer identification always had to be a separate step because the payment terminal is not built to self-identify the paying customer. Hence, a plethora of valuable data is lost or underutilized. With Zeal’s advanced Smart POS plugin, the company integrates with POS terminals globally to provide payment acquirers and ISVs with a unique differentiator for their POS terminals. The merchants of our partners benefit from world-class data, analytics & tools to predict consumer behavior using Artificial Intelligence, enabling merchants to unlock the full potential of transactional data.
About The Role:
As the Senior HR Business Partner (HRBP) at Zeal, you will play a strategic leadership role in driving the growth and success of our organization. You will be responsible for overseeing all aspects related to human resources, with a particular focus on aligning HR strategies with the business objectives. Your efforts will be instrumental in building a motivated, skilled, and engaged workforce that aligns with the company's objectives and values.
Your Main Responsibilities Are to:
- Lead initiatives to foster a dynamic and inclusive organizational culture that encourages innovation, collaboration, and high performance.
- Drive programs and strategies to enhance employee engagement, satisfaction, and work-life integration.
- Address employee concerns, mediate conflicts, and resolve grievances effectively and equitably.
- Collaborate with leadership to establish Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) that drive organizational success.
- Monitor, evaluate, and report on performance metrics to ensure alignment with company objectives.
- Develop and execute strategic recruitment plans to attract and retain top-tier talent aligned with the company's strategic goals.
- Oversee the recruitment process, ensuring a seamless and efficient candidate experience.
- Analyze and recommend optimal organizational structures that facilitate growth and operational efficiency.
- Design and implement comprehensive learning and development programs to elevate employee skills, knowledge, and performance.
- Identify training needs, source relevant opportunities, and measure the impact of training initiatives.
- Conduct market analysis to establish competitive compensation packages and salary structures for diverse positions within the organization.
- Manage and optimize transparent compensation structures in alignment with industry standards and the company's compensation philosophy.
- Oversee and improve employee benefit programs, including health insurance, retirement plans, and additional perks.
- Collaborate with benefit providers to ensure competitive offerings while maintaining cost-effectiveness.
- Promote employee wellness initiatives to support a healthy work environment.
The Ideal Candidate Should Have:
- Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree is preferred.
- 5+ years of relevant experience in senior HR roles, preferably within the fintech industry
- Profound expertise in recruitment, talent management, employee relations, and performance management.
- Strong understanding of HR best practices, employment laws, and regulations.
- Outstanding communication, leadership, and interpersonal skills.
- Proficiency in both spoken and written English is a must.
- Strategic thinking abilities with a track record of driving HR initiatives aligned with business objectives.
What You’ll Love About Us:
- Our culture is casual, fun and social
- Work that stays at work: genuine work/life balance served here!
- Health Benefits: Medical and Life insurance
- Flexible Work Setup
- You will have the freedom to try new ideas & experiment